Our Staff

Scott Harlow, HIS

Scott Harlow, HIS

Hearing Instrument Specialist & Regional Office Manager

Scott Harlow joined Starkey HearCare in 2019 as a Hearing Aid Specialist in Clearwater Florida. In June 2020, he was promoted to Regional Manager, covering Central and SW Florida. In his free time Scott enjoys spending time doing anything associated with the water, swimming, boating or just hanging out at the beach.

Katrina McSpadden, BC-HIS

Katrina McSpadden, BC-HIS

Board Certified in Hearing Instrument Sciences

I have been in the hearing industry for 12 years. I am board certified in Hearing Instrument Sciences. I have a passion for helping people and changing their lives and have done so in many capacities. I possess the knowledge, skill and experience to educate those with hearing loss, and their loved ones to be able to participate in, and live life to the fullest despite their hearing loss. I aspire to help as many hearing-impaired individuals as possible.

Hearing loss as been attributed to several other health disorders including but not limited to; dementia and other cognitive disorders such as depression, diabetes, stroke and heart disease. Today, 14.6 million people in the USA live with an untreated, disabling hearing loss. It is my goal to help change these numbers to provide all around wellness to those with hearing loss.

Outside of helping people with hearing loss, I enjoy spending time with my family, listening to music, reading, playing chess, outdoor activities, and traveling. I have been blessed with 3 wonderful children: 2 boys and 1 girl.

Jessica Leigeber

Jessica Leigeber

Regional Administrative Coordinator

My name is Jessica Leigeber and I am the Regional Administrative Coordinator for Alabama. I have been working in the medical field since 2008. In March 2017 I joined Starkey HearCare as the Patient Services Coordinator in Albertville, AL. Then, in January 2019 I became the Regional Administrative Coordinator for all of Alabama.

I LOVE working with people who struggle to hear and to be able to help them makes me happy. Being in this industry has taught me so much, and I cannot wait to learn more.

I am married with two children. Some things I enjoy are watching my daughter play volleyball, watching my son play soccer, riding motorcycle with my husband, reading, decorating my house seasonally, and taking pictures.

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Customer Reviews

Good staff, great audiologist, nothing bad

Colton, on Google

Very good service, polite and very professional. Staff was very informative and detailed regarding the hearing aid. Very well please with the service from Pattillo Balance & hearing in Talladega

Susan Coker, on Google

I bought my hearing aids while residing in Nebraska. When I moved back to Alabama, I needed to locate a new hearing specialist. That's when I found Pattillo. I live in Talladega, Alabama and there is an office here, Childersburg, and Birmingham's main office. It doesn't matter which office I...

Charles Thomerson, on Google

Angela and Mitch are both very knowledgeable and always takes care of any problem we may have.

Ernestine Camp, on Google

Very attentive and professional, seem to care about their clients by listening to what the client want. The atmosphere was great, always felt welcomed, I would highly recommend them.

Coney Mcintosh, on Google

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