Our Staff

Shannon Greven

Shannon Greven

Regional Office Manager

I joined the Starkey HearCare team in 2014 as a Patient Services Coordinator in our Ft Oglethorpe, GA clinic. Since joining Starkey HearCare, I have had the pleasure of seeing patients and teammates lives changed due to better hearing. Because of this I have fallen in love with the hearing industry and am excited about the future of this industry and how it can change people’s lives for the better.
In 2017 I joined the Starkey HearCare leadership team as the Regional

Administrative Manager for our Alabama, Georgia and Tennessee clinics. Since then my role has changed, as I am now the Regional Manager for the Alabama, Georgia and Tennessee clinics.

My husband and I spend our free time on the soccer and softball fields watching our two girls play their favorite sports. If we aren’t on the ball fields, we are home with our 2 dogs, Merlin and Bibb and our cat, Archimedes.

Mitch Underwood, HIS

Mitch Underwood, HIS

Hearing Instrument Specialist

Hello, my name is Mitch Underwood and I have the honor of working for the best company in the hearing industry, Starkey Hear Care and helping people get better hearing so they can be connected to life. I have been practicing for over 5 years and love every minute of it. I am truly honored to help those with hearing difficulties as I am impacted by hearing loss as well. Having this loss gives me a better understanding of how to help and I look forward to helping you and your family as we travel down the road to “Better Hearing.” We will do whatever is necessary to help and are honored you have taken time to find out more about us.

Angie Murphree

Angie Murphree

Patient Services Coordinator

Angie Murphree is a PSC. She is originally from Childersburg, Al. and moved to Columbiana, Al. in 2005. Angie has 18 years of experience in Assisting in the field of Orthodontics and Patient Care. Angie began working in the hearing industry in 2019 and was drawn to the profession because of her passion for helping others to achieve the best experience in patient care that they deserve.

What Angie loves most about saving hearing lives is the communication relationships it restores with the patient and their family and friends. Angie strives to make every patient feel cared for, welcomed and appreciated in her everyday work.

Outside of saving hearing lives, Angie loves spending time with her family watching Alabama Football and her hobby with furniture restorations and woodwork.

Jessica Leigeber

Jessica Leigeber

Regional Administrative Coordinator

My name is Jessica Leigeber and I am the Regional Administrative Coordinator for Alabama. I have been working in the medical field since 2008. In March 2017 I joined Starkey HearCare as the Patient Services Coordinator in Albertville, AL. Then, in January 2019 I became the Regional Administrative Coordinator for all of Alabama.

I LOVE working with people who struggle to hear and to be able to help them makes me happy. Being in this industry has taught me so much, and I cannot wait to learn more.

I am married with two children. Some things I enjoy are watching my daughter play volleyball, watching my son play soccer, riding motorcycle with my husband, reading, decorating my house seasonally, and taking pictures.

Customer Reviews

Angela and Mitch are both very knowledgeable and always takes care of any problem we may have.

Ernestine Camp, on Google

Very attentive and professional, seem to care about their clients by listening to what the client want. The atmosphere was great, always felt welcomed, I would highly recommend them.

Coney Mcintosh, on Google

I bought my hearing aids while residing in Nebraska. When I moved back to Alabama, I needed locate a new hearing specialist. That's when I found Pattillo. I live in Talladega, Alabama and there is an office here, Childersburg, and Birmingham's main office. It doesn't matter which office I visit,...

Charles Thomerson, on Google

Very good service, polite and very professional. Staff was very informative and detailed regarding the hearing aid. Very well please with the service from Pattillo Balance & hearing in Talladega

Susan Coker, on Google

Good staff, great audiologist, nothing bad

Colton, on Google

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