Our Staff

Scott Harlow, HIS

Scott Harlow, HIS

Hearing Instrument Specialist & Regional Office Manager

Scott Harlow joined Starkey HearCare in 2019 as a Hearing Aid Specialist in Clearwater Florida. In June 2020, he was promoted to Regional Manager, covering Central and SW Florida. In his free time Scott enjoys spending time doing anything associated with the water, swimming, boating or just hanging out at the beach.

Mitch Underwood, HIS

Mitch Underwood, HIS

Hearing Instrument Specialist

Hello, my name is Mitch Underwood and I have the honor of working for the best company in the hearing industry, Starkey Hear Care and helping people get better hearing so they can be connected to life. I have been practicing for over 5 years and love every minute of it. I am truly honored to help those with hearing difficulties as I am impacted by hearing loss as well. Having this loss gives me a better understanding of how to help and I look forward to helping you and your family as we travel down the road to “Better Hearing.” We will do whatever is necessary to help and are honored you have taken time to find out more about us.

Jessica Leigeber

Jessica Leigeber

Regional Administrative Coordinator

My name is Jessica Leigeber and I am the Regional Administrative Coordinator for Alabama. I have been working in the medical field since 2008. In March 2017 I joined Starkey HearCare as the Patient Services Coordinator in Albertville, AL. Then, in January 2019 I became the Regional Administrative Coordinator for all of Alabama.

I LOVE working with people who struggle to hear and to be able to help them makes me happy. Being in this industry has taught me so much, and I cannot wait to learn more.

I am married with two children. Some things I enjoy are watching my daughter play volleyball, watching my son play soccer, riding motorcycle with my husband, reading, decorating my house seasonally, and taking pictures.

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Customer Reviews

Good staff, great audiologist, nothing bad

Colton, on Google

Very good service, polite and very professional. Staff was very informative and detailed regarding the hearing aid. Very well please with the service from Pattillo Balance & hearing in Talladega

Susan Coker, on Google

I bought my hearing aids while residing in Nebraska. When I moved back to Alabama, I needed to locate a new hearing specialist. That's when I found Pattillo. I live in Talladega, Alabama and there is an office here, Childersburg, and Birmingham's main office. It doesn't matter which office I...

Charles Thomerson, on Google

Angela and Mitch are both very knowledgeable and always takes care of any problem we may have.

Ernestine Camp, on Google

Very attentive and professional, seem to care about their clients by listening to what the client want. The atmosphere was great, always felt welcomed, I would highly recommend them.

Coney Mcintosh, on Google

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